We ship within Australia from our office in Sydney, Australia via Australia Post. All orders of in stock items will be dispatched the next business day. Please note that during holiday or promotional periods, dispatch times may be slightly delayed.

Once your order is packed & shipped, you will receive tracking information from us. Please check your spam folder should this not be received straightaway in your inbox. If you do not receive tracking information within 3 business days of your order please get in touch with us via email us at info@asouvla.com.au for us to resolve any issues.

Shipping is complimentary on all domestic Asouvla orders over $150 AUD.

All orders under $150 will be charged a flat rate of $10. Packages are sent via Australia Post (eParcel).

Domestic Express Post is a flat rate of $15

If you are not home for delivery, you will be left a slip to collect your parcel at your nearest post office.

We ship orders from our Sydney office. All orders of in stock items will be dispatched the next business day.

Once dispatched:

Express domestic orders will reach you in 1-4 business days.

Standard Post will take 2-8 business days.

As this time we offer shipping to Australia only. We hope to soon have International delivery on our products and will share updates with our customers once availavle.

Please reach out to us at info@asouvla.com.au with your order number and the new address, and we'll do our best to assist you. We're unable to assist with changes once an order has been dispatched.

We accept payments from major credit card providers and PayPal. All sales through this website are processed in AUD.

Australian orders are subject to 10% Goods and Services Tax (GST), which are included in the prices shown.

Each order is placed in our Asouvla cotton drawstring bags. Anything in addition to this, including gift wrapping, is not offered at this stage.

Please contact us at info@asouvla.com.au and we will look into fixing this as soon as possible for you.

At Asouvla, our tablecloths and napkins are crafted from premium 100% cotton, making them durable for you to use again and again, and we pride ourselves on the quality of our products. In the unlikely event that you receive a product that is faulty, please get in touch with our Customer Care team at info@asouvla.com.au. Please include your original order number and an image of the issue, and we will look into fixing the issue for you as soon as possible.

Yes! At Asouvla we believe in setting one table at a time, and with that each table can be different. Whether you are looking for something for your own home or a restaurant with a bespoke project our aim is to create beautiful products for you.

Our signature Apollo range was inspired by Sydney's iconic The Apollo restaurant and we worked with the team on the design for their alfresco seating.

Please contact us here

Each item includes care instructions on the tags, and you can also view our full Product Care page for more information.

Our tablecloths and napkins are made in India. Please visit the Product Care page for more information about the factory and fabric creation.

The Ceramic platters are made in Sydney, Australia by our friend Alessandro di Sarno.

Yes the ceramic dishes can be placed in the dishwasher. Given the fragile nature and size, we recommend the platters to be handwashed in warm soapy water.

You can view each product for a custom size guide & any size information. For all tablecloths we recommend at least a 20cm drop on each side of your table.

If you have further questions feel free to get in touch via email us at info@asouvla.com.au

We hope you are happy with your Asouvla purchase and love our products as much as we do. However in the event you’d like to return your order, we are pleased to offer simple and seamless returns and exchanges for all full-priced items within Australia. To be eligible for return or exchange:

Goods must be unused, unwashed and unmarked with tags remaining.

Return must be initiated within 30 days of delivery*.

We offer complimentary returns for exchange or store credit on Australian orders, a prepaid return postage label will be provided via email. Returns for refund will be processed less a $10 return label fee, deducted from your refund.

Returns for exchange will be processed once the return has arrived at our office. Please allow up to 5 business days after your return has reached our office for the return to be processed. This timeframe may be extended slightly during holiday and promotional periods. Refunds will be issued to the original form of payment.

Lodge a return here.

Please note, should your return not meet our return policy standards listed above, it will not be eligible for return and we will re-ship the order to the original address

Please allow up to 5 business days from the day your return is received for us to process your refund or store credit. You will be notified via the email you provided once your refund or store credit has been issued. Please note, during holiday or promotional periods, return processing times may be slightly delayed.